Q:What is HAWOOD WPC difference?How many years can be used outside?
1.No Need Predrill,No Cracking,Easy Process;
2. Accoring to customer request and using difference,different density could be adjusted,different strength board coud be offered;
3. More than 10 years life using.we could gurantee 10years because we R&D one material sold in USA for 10 years already;
Q:How HAWOOD WPC guarantee the quality?
1.Clear explaination is the basis of our promise;
2. Authorized testing,each 5 Lot will do the ROHS and temperature testing to ensure the stable quality;
3. Make the whole course monitoring control and process,implement quality traceability procedure;
Q:Small lot order allowed?
All of our product have stock in our warehouse,we allow small and mixing order. Adhensive label on Carton could be offered;
Q: What’s the payment terms ?
1.TT 30% deposit and 70% balance before shipment or against the B/L copy;
2.L/C at sight;
Q: What’s the delivery time ?
7 days for sample; 30 days for 20GP/40GP/40HQ container;
Q:How to deal with the quality problem?
Depends on customer,return back or supplement on next shipment;
Q:Customize products, New mold needed,who pay for the mold fee?
1.Prepaid 50% by customer,50% by Hawood.After stable and volumne order,Hawood will return back 50% to customer;
2. We will not offer Customize products to other customer,protect for customer’s property rights;
Q:Can be Hawood region agent?
We are willing to develop region agent who have marketing development spirit;